The terms and conditions outlined are
designed to ensure that the customers of Vista Ties (The
Company) can shop with confidence at vista-ties.co.uk, we strive to provide products of the highest
quality and design.
Pricing
All prices stated are GB pounds Sterling & exclude VAT, packaging and
delivery charges to a single UK address. Prices may be subject to
change without notice, however, we will only alter the price when your
order is confirmed.
Overseas Customers
Overseas visitors are welcome to use our website, however, prices will
include VAT which is a UK sales tax currently calculated at 20%, this
may not be payable under certain circumstances, however, additional
costs for delivery may be applied. You can contact Vista Ties
via the website for assistance in this matter.
Payment
Our website will accept Paypal & all major credit and debit cards
at the time of ordering. Orders sent through the post with covering
cheques will not be processed until the payment has been cleared.
Please do not send cash through the mail.
Order Acceptance
When an order is placed it will be treated as an offer to buy and once
accepted we will send you a email confirmation quoting a unique
reference number, at this point we are making a legal contract with
you. There are occasions, if necessary, that we may refuse your order
in which case we will advise you by email as soon as possible. On
receipt of your email confirmation an opportunity will exist to check
the details and correct any errors. The Company also reserves the right
to contact various agencies to confirm identity or check credit rating.
Products & Availability
Products shown and described on our website may not always be in stock.
In the event of this situation occurring an estimated delivery time
will be provided, or an alternative product offered. It should be noted
that delivery dates quoted are estimates and do not constitute a
contractual obligation by Vista Ties
to provide garments by a certain date. Every effort has been made to
display the products offered as accurately as possible, however, the
colours you see will depend upon the settings on your monitor. All
sizes given are provided by the manufacturers & are approximate for
guidance only.
Delivery
Delivery is a single drop to a UK mainland address, deliveries to the
Channel Islands will incur addition costs which will be advised by
email. Enquiries from elsewhere are welcome, however, contact should
be made to establish shipping costs. Deliveries within the UK mainland
are contracted to outside carriers whose normal delivery times are
Monday – Friday 8.30 – 5.00pm. Delivery outside these times can also be
arranged, however, additional costs will be charged. All deliveries
must be Goods Damaged in Transit signed for and it is advisable that
you keep your delivery receipt.
Goods Damaged in Transit
All goods are securely packed and leave our warehouse in perfect
condition. Unfortunately from time to time damage does occur in
transit. In the event that your goods show obvious signs of transit
damage please refuse delivery and notify us immediately. If the damage
is only visible after opening the carton you must inform
Vista Ties
within 48 hours. In either case Vista Ties
will arrange replacement garments as soon as possible.
Faulty Goods
We undertake that the goods will, in all material respects, comply with
any general description which may be submitted to you, will be of
satisfactory quality and reasonably fit for normal usage. In the event
that this is not the case, Vista Ties
should be notified in writing of the fault within 7 days of their
receipt.
Returns
No returns will be accepted without prior agreement from
Vista Ties, no liability will be taken for the cost of returning
goods, unless agreed by Vista Ties Ltd
Cancellation
The Company will accept cancellations on the understanding that
no costs have been incurred. In the event that your order has been
processed an artwork/origination cost plus a re-stocking charge will
apply.
The conditions published above do not effect your Statutory Rights
© vista-ties.co.uk 2017. all rights reserved